Betfair “Outage”

Yesterday both the betfair sportsbook and exchange had an “Outage”
While this is quite unacceptable from a global platform such as this company, It is unfortunately a fact of life that we trust our bets to such incompetence.
My DOB selection was Mobarhin in the 17:50 at Lingfield and had to watch as my back stake went straight into the pocket of another while my Lay bet order was cancelled.
Betfair have apologised and promptly wished everyone good luck with todays betting
While my loss is minimal and accept that in the long and short of it my horse lost I think that Betfair actually dont care about it as the main of there business are traders who will be mostly unaffected by this as they are in and out of the markets very quickly and I suspect from the lack of noise on the social media from these traders that they probably came out on top.